/ Case Study

RCGT Partners with Altios to Better Serve Global Expansion Needs of Clients

When RCGT needed to provide global expansion advisory services to its clients, it turned to Altios. Today, RCGT’s clients benefit from Altios’ expertise in commercial prospection and talent acquisition.
Summary
When the Canadian firm Raymond Chabot Grant Thornton needed to assist its clients on global expansion, it looked for a partner with experience and a presence in major markets. The firm partnered with Altios to provide complementary services to its network of international centres. Today, RCGT’s clients benefit from Altios’ in-country teams for a diverse range of services, such as commercial prospection and talent acquisition.
Background
Canadian firm Raymond Chabot Grant Thornton (RCGT) provides assurance, tax, and advisory services, along with business recovery and reorganisation, to its professional clients. Recognised by Forbes as one of the best employers in Canada, RCGT is part of the global organisation Grant Thornton. Started in 1948, RCGT has more than 100 offices across the region and is the fourth largest firm within the Grant Thornton member firm network. As a professional services provider, the Canadian firm advises its clients in global and local market expansion and growth. Being a member firm of Grant Thornton, clients can leverage the global network of International Business Centres (IBC) located in the world’s major financial centres. These centres assist clients as they expand and explore international business. “Our goal is to ensure our clients feel confident when expanding their operations in a new market,” said Valérie Verdoni, IBC Director at RCGT Canada.
Challenge
Despite the extensive offer with which the IBC worldwide network provides its clients, RCGT wanted to offer complementary services specifically tailored to the needs of Canadian businesses expanding in new markets and countries. “It is important the right people support them and that we provide a fully-integrated offering,” said Verdoni. Companies often require in-country experts when expanding their operations in new markets. For RCGT, this meant the firm needed a trusted partner who shared its global mindshare and who could offer clients with in-country support in diverse areas such as talent acquisition and client prospection.
Solution
With a growing number of businesses wanting assistance in international development, Credit Agricole Italia and Altios partnered to provide one-day events focused on global expansion. The “8-Hours Around The World: Ideas and Solutions for Internationalisation” event allows local business leaders to meet with Altios country directors and Crédit Agricole specialists.
Result

The close partnership means RCGT clients now benefit from a substantial added value. Altios’ offering allows RCGT to provide a comprehensive and integrated service to clients.

“We meet regularly with the Altios team in Canada and continue to build a working relationship, bringing together our ideas and knowledge to find new ways to collaborate,” said Verdoni.

The consolidated approach enables RCGT to be a full-service provider for clients looking to expand internationally, and at the same time, an integrated team brings increased knowledge and experience.

“I like to say that Altios and us share similar DNA on international expansion,” said Verdoni. “We serve our clients in much the same way—not as two companies working in silos, but rather as a global team focused on client success.”

Although Altios is a lean organisation, they have locations around the world and a physical office in every country they operate. We have the opportunity to work with people who genuinely understand local regulations and cultural nuances, which makes all the difference.
Valérie Verdoni
IBC Director, RCGT Canada
Raymond Chabot Grant Thornton

RCGT provides insurance, tax, and advisory services to professional clients in Canada.

The company has more than 100 offices in Canada and is the fourth largest firm in the Grant Thornton global network.

The firm advises clients on global expansion and growth.

Challenge
RCGT wanted to offer complementary services that are specifically tailored to the needs of Canadian businesses expanding in new countries and markets.
Solution
RCGT partnered with Altios to offer services in global expansion, including local prospection and talent acquisition.
Result
The consolidated approach enabled RCGT to be a full-service provider for clients looking to expand internationally. At the same time, an integrated team brings increased knowledge and experience to clients.

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